Shipping Problems Don't Go Away—They Compound
Carriers change practices. Accessorials creep. Contracts drift. Without continuous intelligence, problems compound quietly until they become visible—and costly—to leadership.
Turn your shipping operation from a cost center to profit center and increase bottom line dollars.
Eroding Margins
Carrier performance drifts from negotiated rates and terms without continuous monitoring
Billing Errors
Accessorials and billing mistakes add up month after month
Contract Slippage
Negotiated rates and service levels aren't consistently enforced
Reactive Operations
Teams spend time fixing problems instead of preventing them
Why Organizations Outsource Transportation Intelligence
Effective shipping control requires dedicated, independent focus—not scattered across competing priorities.
Internal Teams Are Focused on Execution
Your team is busy shipping orders and managing carriers, not continuously auditing and enforcing contract terms.
Problems Compound Before Anyone Notices
Without continuous oversight, small issues become structural problems that impact budgets and service.
Effective Control Requires Independence
Strategic oversight works best when separate from daily operations and carrier relationships.
Structural Problems Need Ongoing Solutions
One-off audits and quarterly reviews don't address the continuous nature of shipping challenges.
ShipOps as a Service: Continuous Intelligence & Control
Terrapin provides the ongoing intelligence layer that keeps shipping under control—month after month, not project by project.
Continuous Monitoring
Ongoing oversight of carrier performance, billing accuracy, and contract compliance
Proactive Problem Detection
Identify issues early—before they compound into structural problems
Carrier Accountability
Hold carriers to their contractual commitments and service standards
Strategic Intelligence
Actionable insights for carrier strategy, negotiations, and operational optimization
Who We Work With
Mid-Market & Enterprise Shippers
Organizations with significant shipping volumes that need dedicated intelligence and oversight
Complex Shipping Environments
Companies with multi-modal parcel, LTL, or TL networks that require ongoing control and intelligence